Bury St Edmunds
Newmedica, Clarity House, Kempson Way, Bury St Edmunds, IP32 7AR
Ophthalmology services in Bury St Edmunds
The Newmedica Bury St Edmunds eye health clinic and surgical centre operates from Clarity House, Bury St Edmunds and provides services for both NHS and private patients. The clinic is led by consultant ophthalmologists, Raj Hanspal and Usman Hussain, alongside operational director, Rosemary Smith.
We cater for eye services across the region, including Bury St Edmunds, Stowmarket, Cambridge, Newmarket, Thetford, Haverhill, Sudbury, Ely and the surrounding area.
Our clinic is open Monday to Saturday 8.00am – 4.30pm
Our office hours are Monday to Friday 8.30am – 5.00pm
Making private cataract care more affordable to more people
We offer a range of high quality lenses for distance and intermediate vision starting from just £2295 per eye, so you can get back to doing what you love as quickly as possible.
Quality care provided at convenience for you
Ophthalmology services from our Bury St Edmunds clinic offer personalised care, quality lenses, and short wait times.
For nearly 20 years, we've provided ophthalmology services and expert care to thousands of individuals across England. As industry leaders in ophthalmology, we know just what it takes to provide the right level of support to protect people’s sight, so they can get back to doing what they love.
5 reasons why we’re the right choice for you
Our clinics are owned and led by the consultant doctors who care for you. For them it’s personal. The whole team are dedicated to understanding your needs so they can provide you with the best possible experience and we know this also results in measurably better outcomes.
Our personalised patient care will make you feel comfortable and at ease. We’ll give you a warm welcome, hold your hand if you’re nervous and be there for you throughout your time with us.
Our short waiting times means you’ll have your first appointment within a couple of weeks, and we aim to complete treatment within eight weeks of your referral.
We choose to use the highest-quality lenses which means you’ll get the best clinical outcomes, including some that can reduce your dependence on glasses. Importantly, we’ll always give you a choice and explain the options.
State-of-the-art facilities with the latest equipment, and free parking ensure you can focus on you when you come to visit us.
★★★★★
I had surgery on January 15th, I am so please with the service that I got from the staff and doctor, 5/5 service for cleanliness, attentiveness, and politeness. I would definitely recommend the clinic to others. I was looked after very much and felt at ease at all times.
Visited January 2024
Getting referred to Newmedica
If you think you have an eye condition, you should see your optician or GP for a detailed assessment. They’ll go through all the options available and tell you where you can have your treatment.
The referral process will differ slightly depending on whether you want to be an NHS or private patient. You’ll find all the information you need on our NHS and private patient pages.
Private patients
Find details about our private
options and how to get started.
Read more
Self-referring? Call 01284 585 018
Meet our consultants
We offer patients access to leading consultants who are also partners in the business, meaning they’re directly involved in setting our high standards of care.
We’re proud to have consistently high ratings from our patients on NHS.co.uk and Google.
We are actively collecting and monitoring our reviews and feedback for Bury St Edmunds to ensure our patients receive the best possible care.
How our patients rate us
Fully regulated by the CQC
Frequently asked questions
Do you offer NHS treatment?
Yes, at Newmedica, we offer NHS-funded treatment, to all those people who live in England.
The NHS offers you the choice of where you’d like to receive your NHS-funded treatment from, so you can choose Newmedica for your eye-care services.
How do I get referred to Newmedica?
If your optician or GP suspects you have an eye condition, they’ll explain all available options and where you can receive care from. If you want to choose Newmedica, just let them know and they can manage the referral for you.
How can I refer a patient to Newmedica?
If you want to refer a patient to Newmedica, just follow the steps in our referral guide.
Do you offer private treatment?
Many of our treatments and services are available to those wishing to pay themselves or through a private medical insurance. Contact us to book an initial appointment, or visit our private patient page for more information.
Contact us
Phone us on 01284 585018 or email us at suffolk@newmedica.co.uk
How to get to us
By car
Exit at junction 44 towards Moreton Hall Interchange; from the west take the third exit, and from the south-east, take the first exit onto Bedingfeld Way. At the roundabout, take the second exit and stay on Bedingfeld Way for 0.7 miles. At the next roundabout, take the fourth exit onto Kempson Way, and take the first left.
Free parking is available in our allocated spaces.
By train
Bury St Edmunds train station is a 10 minute taxi ride to Clarity House.
By bus
Bus stops can be found on Bedingfeld Way, near to Matalan, and Skyliner Way.
By free transport for those who need it
If you're having trouble getting to your appointment or surgery, we can help. We offer free transport for NHS cataract patients who need it.
We'll send a private hire vehicle to collect you from your home - early enough to make sure you arrive on time - and then take you back after. It's free of charge to you and to the NHS.
To book, you'll first need to check the eligibility criteria below, and then ask for the service when you book your appointment with us.
To be eligible for the free transport service you must:
1. Be attending Newmedica Bury St Edmunds or Newmedica Ipswich for an appointment, or to receive treatment, for cataract surgery as an NHS patient
2. Have no alternative means of getting to your appointment or treatment, through family, friend, hospital transport, community transport or public transport
3. Live within 30 miles of Newmedica Bury St Edmunds or Newmedica Ipswich
4. Be able to get yourself to and from, and in and out, of the supplied vehicle without assistance, or you're able to provide a carer or family member on the day of the transfer to support you getting to and from, and in and out, of the supplied vehicle.
We'll not be able to provide you with transport if any of the following apply:
1. You need to be transported to a location (including other hospitals) other than Newmedica Bury St Edmunds or Newmedica Ipswich or your home
2. You require specialised equipment during the journey
3. You need to be closely monitored during the journey
4. You have a medical condition or have undergone major surgery (such as an organ transplant) where the potential side effects are likely to require assistance or monitoring during your journey
5. You have a medical condition or disability that could compromise your dignity or cause public concern in a private hire vehicle
6. You have a communicable disease with which travel on public transport or in a private hire vehicle is not advised
7. You have been clinically determined as at risk from using public transport due to being immunocompromised
8. You have cognitive/sensory impairment (such as dementia or some mental health illnesses)
9. You have significant motility/mobility impairment requiring specialised or adapted vehicles
10. You have safeguarding concerns in relation to travelling alone
11. You are unable to access existing free community transport options
12. The private hire company is unable to provide a vehicle due to a lack of available/suitable vehicles.
This service is delivered in Bury St Edmunds, by Suffolk Newmedica Limited, a joint venture partnership company within the Newmedica Group. Suffolk Newmedica Limited is registered with the Care Quality Commission, provider number 1-8443998983.
Directors: Mr Raj Hanspal, Consultant Ophthalmologist and Mr Usman Hussain, Consultant Ophthalmologist; Mrs Rosemary Smith, Registered Manager.
Request your free private cataract consultation today
Complete the form below and we'll contact you to arrange your free consultation.